Processing Time All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed the next business day.

Delivery Time Standard delivery takes 5–7 business days after dispatch. Please note that delivery times may vary during peak seasons or due to circumstances beyond our control.

Shipping Rates Shipping rates are calculated at checkout based on your location and order weight.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number to follow your delivery.

International Shipping We ship internationally. Please note that customs duties, taxes, and import fees may apply depending on your country and are the responsibility of the customer.

Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@cozywynbaby.com and we will resolve the issue promptly.